your questions answered

Find answers to the most common questions about your stay at Highfield House and start planning an unforgettable escape to Colonsay in the Inner Hebrides.

  • How much does it cost?
    Just get in touch with us and ideally let us know your target dates and group size and we will send you a tailored quote within 24 hours.

    How do I book Highfield House?
    Bookings can be made directly through our website or by contacting us directly.

    What deposit is required to secure a booking?
    A deposit of [X]% is required at the time of booking, with the balance due [X] weeks before arrival.

    What is your cancellation policy?
    Please refer to our Terms & Conditions for full details of cancellations and refunds.

    Do you require a security deposit?
    Yes, a refundable security deposit of £[X] may be required before arrival.

  • What time is check-in?
    Check-in is available from [4:00 pm].

    What time is check-out?
    Please vacate the property by [10:00 am] on your departure day.

    How will I receive the keys?
    Detailed arrival instructions and key collection information will be sent before your stay.

    Can I arrive earlier or depart later?
    Early check-in and late check-out may be available by prior arrangement.

  • How many guests can the house accommodate?
    Highfield House comfortably sleeps up to 10 guests.

    How many bedrooms and bathrooms are there?
    The property offers 5 bedrooms and 5 bathrooms.

    Is bed linen and towels provided?
    Yes, all bed linen and bath towels are included.

    Is there Wi-Fi?
    Yes, complimentary high-speed Wi-Fi is available throughout the house.

    Is the property centrally heated?
    Yes, the house is fully heated and suitable for year-round stays.

    Is there a washing machine and dryer?
    Yes, laundry facilities are available for guest use.

  • Is Highfield House suitable for children?
    Yes, the property is ideal for families and multi-generational groups.

    Do you provide a cot and high chair?
    These may be available upon request.

    Is the property accessible for guests with limited mobility?
    Please contact us to discuss specific accessibility requirements.

  • Are pets allowed?
    [Insert your policy here.]

    Are there any additional charges for pets?
    [Insert your policy here.]

  • Where is Highfield House located?
    The house is situated on the beautiful island of Colonsay in the Inner Hebrides of Scotland.

    How do I get to Colonsay?
    Colonsay can be reached by ferry from Oban or by air from Oban. See our "How to Get to Colonsay" guide for full details.

    Is parking available?
    Yes, there is private parking available for guests.

    Do I need a car on Colonsay?
    While not essential, a car can be helpful for exploring the island.

  • What are the best things to do on Colonsay?
    Popular activities include walking, wildlife watching, visiting beaches, cycling, fishing, kayaking, and exploring local attractions.

    Where are the nearest beaches?
    Some of Scotland's finest beaches are just a short drive away, including Kiloran Bay.

    Can I see wildlife on Colonsay?
    Yes, seals, otters, deer, eagles, seabirds, and other wildlife are regularly spotted around the island.

    Are there restaurants and cafés nearby?
    Yes, Colonsay offers several excellent cafés, restaurants, and local food producers.

  • Is there a grocery shop on the island?
    Yes, Colonsay has a well-stocked island shop for groceries and essentials.

    Are there EV charging facilities on Colonsay?
    Yes, EV charging is available on the island.

    What mobile phone coverage can I expect?
    Coverage varies by network and location but is generally available across much of the island.

    Is there a doctor or pharmacy on Colonsay?
    Yes, basic healthcare facilities are available on the island. Item description

  • Can I host parties or events?
    Parties and events are only permitted with prior approval.

    Is smoking allowed?
    No, Highfield House is a non-smoking property.

    Can I charge an electric vehicle at the house?
    Please check our EV charging policy before arrival.

  • What should I bring?
    We recommend bringing outdoor clothing suitable for the Scottish weather, walking shoes, and any specialist equipment you may need for activities.

    Will I receive a guest guide?
    Yes, guests receive a comprehensive welcome guide with local recommendations, house information, and useful island contacts before arrival.